Frequently Asked
Questions
How many
callers can call before someone gets a Busy
Signal?
Your New Hot Line
will never have a busy signal.
What is
the limit to the number of calls received
before additional charges apply?
Our Service includes
UNLIMITED Incoming Calls, for a flat yearly
rate.
Who
updates the Hot Line Message?
Someone in Your
Organization will use a PIN number to update your Hot Line
Message.
What is
the limit to the number of updates allowed?
Our Service includes
UNLIMITED Message Updates.
We
already have a Hot Line, can we switch to your service and
keep our same phone number?
Yes, in most cases we can transfer your
current Hot Line Number to our system.
What are
the terms of the contract?
There is no contract or
termination fees associated with our service.
How do we
add your service to our existing phone
system?
Our service is not an
'add on' feature to your existing service, it completely
replaces it.
What will
be the ongoing charges from my current phone
provider?
None.
What is
the time frame for setting up our New Hot Line
Service?
Typically we can have
your set up complete in 7-10 business days from receipt of
payment.
Do you
accept Credit / Debit Cards?
Yes.
What will
be the estimated annual renewal fees after the first
year?
$199.00 (no additional or
hidden fees of any kind)
There is no additional
charge for designing and launching your apps.
What is
the Automatic Website Updater?
It is a totally self
contained, voice activated button that is posted on Your
Website.
Can our New Hot Line receive
fax?
No.
Can our
New Hot Line call out or to receive
calls?
No.
Customer
Service Available 7 days a
week
8am -
9pm
1-888-591-5935
Toll Free
